Introducing AI-Powered Chat for WebStarts
Providing fast, helpful responses to website visitors has always been one of the most effective ways to increase engagement and improve customer satisfaction. The challenge is that most businesses don’t have the time or staff available to monitor chat sessions around the clock.
That’s why we’re excited to introduce AI-Powered Chat for WebStarts.
Now you can leverage the power of artificial intelligence to provide instant responses to your website visitors without having to personally manage every chat conversation.
AI Learns From Your Website
Getting started is simple.
AI-Powered Chat automatically scans your website and learns from the content you’ve already created. As visitors ask questions, AI uses your website’s pages to provide intelligent, relevant answers in real time.
Whether visitors want to learn about your products, services, business hours, pricing, policies, or frequently asked questions, AI is ready to help 24 hours a day, 7 days a week.
There’s no need to manually create a knowledge base or train the system yourself. Your website already contains the information your visitors are looking for. AI simply makes it easier to access.
A Chat System That Gets Smarter Over Time
One of the most powerful features of AI-Powered Chat is its ability to continuously improve.
If a visitor asks a question that AI can’t confidently answer, you’ll be notified and given the opportunity to provide the response yourself.
Once you’ve answered the question, it is automatically added to your FAQ knowledge base.
The next time a visitor asks the same question, AI already knows the answer.
Over time, your chatbot becomes more knowledgeable, more accurate, and more valuable to your business.
Instead of starting over with every conversation, your AI assistant continuously learns from the expertise you provide.
Take Control Whenever You Want
While AI can handle most conversations automatically, there may be times when you’d like to step in personally.
With AI-Powered Chat, you’re always in control.
Simply disable AI Replies and begin responding directly to visitors yourself. The conversation immediately becomes a live chat session managed by you or your team.
This flexibility allows you to automate routine conversations while remaining available for complex questions, sales opportunities, or situations that require a personal touch.
Customize Your AI Experience
We’ve also made it easy to personalize your chatbot to match your brand.
Click the AI icon located in the bottom-right corner of the operator window to launch the AI Setup Agent.
The setup agent can help you customize:
- Operator name
- Welcome message
- Chat bubble colors
- AI behavior settings
- Content scan frequency
- Knowledge base preferences
- And more
This allows you to create an experience that feels like a natural extension of your website and brand.
The Best of Automation and Human Support
AI-Powered Chat combines the convenience of automation with the flexibility of human interaction.
AI handles routine questions instantly.
You remain available whenever human expertise is needed.
And every new answer helps the system become smarter for future visitors.
The result is a chat experience that improves customer satisfaction, reduces workload, and helps ensure visitors get the information they need when they need it.
Available Now
AI-Powered Chat is now available for WebStarts websites.
If you’ve been looking for a way to provide faster responses, improve visitor engagement, and reduce the time spent answering repetitive questions, there’s never been an easier way to get started.
Enable AI-Powered Chat today and transform your website into an intelligent assistant that’s always ready to help.