Frequently Asked Questions

Visit the WebStarts Knowledge Base to contact our support team here:

We give you a completely free website because we know when you see how easy it is to build powerful, professional looking websites with our tools you'll want to upgrade your site to unlock even more premium features. Get started building your very own free website at

In short, you get everything you need to have a professional presence online. You can see a complete list by clicking here to view our pricing page.

The total cost for a Pro Plus subscription is $14 per month but we do require you to pay 12 months in advance for that rate. If we charged your card $14 each month, we'd lose money to credit card company fees and would not be able to charge such an affordable price for our product.

Yes, all payments include tax so there are additional taxes and fees added at checkout.

You can opt to pay monthly or yearly, but the rate is much cheaper when paying yearly. We have to charge more money for monthly plans to cover the fees we're charged by the credit card processing companies.

No. WebStarts doesn't charge any hidden costs or fees.

Yes, you can register a custom domain name with your Webstarts website. Simply pick a domain, upgrade to a Pro Plus or Business Plan, and your domain name will be working with your website within minutes.

Yes, no matter where you registered your domain you can use it with your Webstarts website but you'll need to upgrade to a Pro Plus account to do so.

Yes. When you register a domain name with WebStarts you own and can take it anywhere you choose.

Yes, you can register a domain with Webstarts and if you later decide to use a different company to host your website or manage your domain you can. There is absolutely no risk involved when registering a domain name with Webstarts.

Yes, when you choose a domain name for your website you will be able to purchase email addresses that match your domain name.

Amazing! You will be able to create a version of your website specifically designed to look great on the smaller screens of a mobile device.

No. If you close your account you will be able to use your domain name elsewhere should you decide to do so.

Yes. You can take your entire website to any other web host but we don't recommend it :D

The Google Adwords Credit is up to $100 worth of free ads that will show your site on top of Google search results when people search for keywords and phrases that have to do with your business or website.

With a Pro Plus subscription you get telephone support from 11:00am to 7:30pm EST Monday thru Friday and email support around the clock. We know our hours are somewhat limited but rest assured that you will be working with a WebStarts expert and not a difficult to understand, outsourced minion reading questions and answers off a computer screen.

We provide extensive support documentation at Just type in a keyword and click search.

We typically respond to support emails within one hour during office hours (11:00am to 7:30pm EST Monday thru Friday). We are also available by phone during those times. We do check our email frequently over the weekend and after hours so response times may be more than one hour.

Adding multiple domain names to your website will help get your site more easily found on the search engines and found under more keywords.

Yes, you can build your website with Webstarts and if you later decide to take your website elsewhere you can. There is absolutely no risk involved when building a website with Webstarts.

Yes, Webstarts will never share your email address or other account information with anybody...

Yes, your WebStarts website will show up on Google, Yahoo, Bing, and other search engines. To increase your ranking however you'll want to upgrade to a WebStarts Pro Plus Plan.

Yes, you can create and add custom forms to your Webstarts website.

Yes, you can add ecommerce to your Webstarts website and will be able to take payments from all major credit cards and even PayPal.

Yes. You can close your account at any time. There are no fees or penalties for doing so.

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