Below are the steps required to clear the Temporary Internet Files in Internet Explorer…
Step 1: With the browser open, click the Gear icon or the Tools tab and then click Internet Options.
Step 2: Under browsing history, click the Delete button.
Step 3: Make sure that Temporary Internet Files is checked and click Delete. NOTE: You may want to have the customer verify the rest of the options in the above step before proceeding to avoid deleting something they did not want to delete.
Step 4: Click OK to close the Internet Options window and then close and restart the web browser.
The above steps should clear all of the Temporary Internet files in Internet Explorer and should allow you to pull a fresh copy of any site you might visit.